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First Capital Connect


About First Capital Connect

First Capital Connect operates trains between London, Brighton, Bedford, Peterborough, Cambridge and King’s Lynn over the UK’s busiest rail network. They transport approximately 150,000 people everyday. Their parent company FirstGroup is the UK’s largest rail operator, responsible for around 500 stations and carrying around 400,000 passengers every day on First train services.

KCL for First Capital Connect

We have implemented the following document management services and solutions:

Human Resources

Employee records back-file and ongoing scanning conversion

Payroll Department

Payroll data, Sickness data, Mobile Phone bills using RailScan


Expense Reports


Franchise Commitments

Customer Service

Station files, including emergency procedures and technical data; local employee files (RailScan) and back file scanning conversions

Engineering Scanning

Parts manuals and train operating manuals, as well as Engineering Personnel records, all via back file scanning conversion