During login, the user is required to enter Authentication Code as well as their Username and Password.

The user’s smart phone is setup with an App that will supply the code. Authentication codes rapidly expire so the user needs to acquire a new one with each login.
This is a systemwide setting, so your choice to use it will apply to equally to all users. If turned on, it can be set to either compulsory or optional to use.

To Setup Multi-Factor Authentication on an Account
If Multi-Factor Authentication is optional, Go to the User Options:

On the left, you will see Multi-Factor Authentication. Select that and follow the instruction to configure.
If Multi-Factor Authentication is set as a compulsory requirement, you will be taken straight to this location the first time the account is used.

Note: If a Smart Phone is not available, the Authenticators support other forms of communication including Phone, Email & SMS Text Message. Please see the manufacturers website for details and instruction for use.

Using Multi-Factor Authentication

At the login page, you will see there is an option to Use Multi-Factor Authentication:

Select this and you will be presented with an additional input area Multi-Factor Authentication Code. This is where you enter the Multi-Factor Authentication:

KCLcloud Support are able to reset the Multi-Factor Authentication. Please raise a new ticket or contact support@kcledocs.co.uk if you require assistance.

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